Privacy Policy – ML Parts

Effective Date: 13/03/2026

ML Parts (“we”, “our”, or “us”) operates the ML Parts webshop, which supplies parts and accessories for garden equipment. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or make a purchase from ML Parts, we may collect the following types of information:

Personal Information

This may include:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through our payment providers)

• Order history and purchase details

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Pages viewed and website interactions

• Date and time of access

• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders

• Provide customer support

• Communicate with you about orders or enquiries

• Improve our website and services

• Prevent fraud and maintain website security

• Send updates or promotional communications (only where permitted by law)

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and website functionality. Cookies help us:

• Remember items in your shopping cart

• Understand how visitors use our website

• Improve site performance

You can control or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties when necessary to operate our business, including:

• Payment processors

• Shipping and delivery providers

• Website hosting services

• IT and security providers

These third parties are required to protect your information and only use it for the services they provide to us.

We may also disclose information if required by law or to comply with legal obligations.

5. Data Security

ML Parts takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

• Secure server environments

• Encryption of sensitive data

• Access controls and authentication procedures

While we take reasonable precautions, no method of internet transmission is completely secure.

6. Accessing or Correcting Your Information

You have the right to request access to personal information we hold about you and request corrections if it is inaccurate.

To make a request, please contact us using the details below.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory obligations.

8. Third-Party Links

Our website may contain links to external websites. ML Parts is not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

ML Parts
Email: sales@mlparts.com.au
Website: https://mlparts.com.au

By using the ML Parts website, you agree to the collection and use of information in accordance with this Privacy Policy.