Terms & Conditions

Terms and conditions osCommerce by Holbi

Terms and Conditions – ML Parts

Effective Date: 13/03/2026

Welcome to ML Parts. These Terms and Conditions govern your use of the ML Parts website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must not use this website.

1. About Us

ML Parts is an online supplier of garden equipment parts and accessories.

Throughout these Terms and Conditions, “ML Parts”, “we”, “our”, and “us” refer to the ML Parts webshop and its operators.

2. Use of the Website

By using this website, you agree that:

  • You will use the website only for lawful purposes.

  • You will not misuse the website or attempt to disrupt its operation.

  • You will not attempt to gain unauthorised access to any part of the website, servers, or databases.

We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.

3. Product Information

We make every effort to ensure that product descriptions, specifications, images, and prices are accurate. However:

  • Product images may be for illustrative purposes only.

  • Specifications may change without notice.

  • We do not guarantee that descriptions or other content are completely error-free.

If an error is discovered after an order has been placed, we reserve the right to cancel or correct the order.

4. Pricing

All prices listed on the website are in Australian Dollars (AUD) unless stated otherwise.

Prices may change without notice.

Where applicable, prices may include GST in accordance with Australian taxation laws.

Shipping costs, if applicable, will be calculated at checkout.

If a pricing error occurs, we reserve the right to cancel or refuse the order and provide a refund where payment has already been made.

5. Orders

When you place an order:

  • You agree that the information provided is accurate and complete.

  • An order confirmation does not constitute final acceptance of the order.

ML Parts reserves the right to:

  • Refuse or cancel an order

  • Limit quantities

  • Request additional verification before processing an order

If an order is cancelled after payment has been received, a refund will be issued.

6. Payment

We accept payment methods available during checkout on our website.

All payments are processed through secure third-party payment providers. ML Parts does not store full payment card details.

Orders will not be shipped until payment has been successfully processed.

7. Shipping and Delivery

We aim to process and ship orders as quickly as possible.

However, delivery times may vary depending on:

  • Shipping destination

  • Courier services

  • Product availability

ML Parts is not responsible for delays caused by shipping providers, customs processes, or events outside our control.

Risk of loss or damage to goods passes to the customer once the order has been delivered to the nominated address.

8. Returns and Refunds

Returns and refunds are handled in accordance with Australian Consumer Law.

Customers may be entitled to a repair, replacement, or refund if a product:

  • Is faulty or defective

  • Does not match the description

  • Is not fit for its intended purpose

If you believe a product is faulty, please contact us with your order details and a description of the issue.

For change-of-mind returns, items must:

  • Be unused

  • Be in original packaging

  • Be returned within a reasonable timeframe

Return shipping costs may apply unless the product is faulty.

9. Warranty

Some products may include manufacturer warranties. These warranties are provided by the manufacturer and may be subject to their own terms and conditions.

ML Parts will assist customers with warranty claims where applicable.

10. Limitation of Liability

To the fullest extent permitted by law:

  • ML Parts will not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the replacement, repair, or refund of the purchased product where req